Shipping Policy:
All items will ship using UPS ground.
Local Delivery is available throughout all cities in Hennepin County, Minnesota
In Store Pickup is available at:
It's A Pet's Life
1115 Vicksburg Ave N
Plymouth, MN 55447
Return Policy:
Your complete satisfaction is important to us! Our return policy is simple. For your convenience, you can return merchandise to It's A Pet's Life store or to www.itsapetslife.com
It's A Pet's Life store will gladly accept returns of merchandise purchased through itsapetslife.com within 30 days of the initial shipment date.
Exchanges can be made at any store. If exchanging for a different item, you will receive credit for the amount paid.
For returns made within 30 days of the initial shipment date, we will issue you a refund in the form of your original payment method.
To expedite your return, please ship item(s) and your packing slip, stating the reason for the return, to the following It's A Pet's Life store:
It's A Pet's Life
1115 Vicksburg Ave N
Plymouth, MN 55447
Please allow 3-5 business days from merchandise receipt for your return to be processed. You will receive an email confirmation. Please allow up to 10 business days for your account balance to reflect the refund.
